Dresslily Reviews

DressLilly.com is an ecommerce website based in southern China. While the name makes it sound like Dress Lilly only sells clothes for women, it actually has some options for men, too.

I started buying items from DressLilly.com a couple years ago. According to the website, DressLilly.com has been around since 2011. I gad recently graduated from college and was looking for a job. As a recent grad, I didn’t have any money to spend on clothes. Actually, I didn’t have money to spend on anything other than the essentials.

No matter how closely I had to watch my money, I also knew that I needed some professional clothing to make me a better job candidate. I work in a very competitive field where you need to use every possible advantage just to get your foot in the door. Unfortunately, I was still wearing clothes my parents had bought me in high school. Five years later, they were really starting to show their age.

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At first, I tried browsing the fast fashion stores at the mall. I found the quality pretty low at places like H&M and Forever 21. The prices were pretty good and they fit my budget, but I just didn’t think they were very good clothes.

A friend of mine said I should try looking online for companies based in China. She had had good luck with some of them, so I decided to give it a try. I soon found Dress Lilly, placed an order, and was surprised to see that it exceeded my expectations.

DressLilly.com is an ecommerce website based in southern China. While the name makes it sound like Dress Lilly only sells clothes for women, it actually has some options for men, too.

Top Features of DressLilly.com

The two things that stand out most about DressLilly.com are its prices and the quality of its garments. Since there’s a section below that’s specifically for prices, I won’t talk about them here. Instead, I’ll point to some of the features that I have found helpful during my two years of shopping with DressLilly.com.

A Diverse Collection of Clothes

I tend to dress a little conservatively, which means I sometimes have a have a hard time buying clothes from trendy stores. With DressLilly.com, though, I can always find something that looks like something I would enjoy wearing. That includes:

dress
DRESSES
shoes
Shoes
Handbags
Handbags
Blouses
Blouses
Pants
Pants
Watches
Watches

 

You don’t have to like the styles I wear, though, to find good deals on DressLilly.com. It has a really diverse collection of clothes that should appeal to most shoppers. It even has intimate apparel like corsets, teddies, and bustiers. Those aren’t exactly the kinds of things that I want to wear, but they are there for the people who do.

The Clearance Section

DressLilly.com has a separate section of its website just for items that are on clearance. That makes it easy to find the best deals. Instead of browsing through hundreds of items, you can head straight to the clearance area to find clothes on sale at significant discounts. I once even saw a shirt that was 95 percent off the regular price. That’s ridiculously cheap, but I probably wouldn’t have even found it without the clearance tab at the top of the site.

The VIP Program

DressLily.com - Online shopping for casual style clothing, shoes, bags and more

Dress Lilly has a VIP program that gives you several benefits such as:

  • Extra coupons
  • Priority status on customer services
  • Bigger discounts when you buy more clothes

You don’t have to do a lot to join the VIP program. As long as you spend enough money, the company will automatically enroll you in the program.

The easiest way to join the VIP Program is to take orders for your friends. Unless you’re buying a whole new wardrobe, you’re probably not going to qualify on your own. By asking your friends to go in on an order, though, you can easily qualify. I’ve found that this is a good way to increase my discounts. I also find that my friends are more willing to have me place orders for them because they don’t completely trust ordering from companies overseas. That’s their loss and my gain!

DressLilly.com Prices

OK, now it’s time to talk about the best thing DressLilly.com offers: extremely low prices.

The first thing I bought from Dress Lilly was a new dress for less than $20. I’m not talking about some skimpy little thing, either. It was a full dress that reached all the way to my ankles. Naturally, I was a little hesitant at first. I didn’t see how a company could sell a dress like that at such a low price. When it arrived, I was stunned to see that it was much nicer than most of the dresses I had seen at the mall.

Not everything at Dress Lilly is that cheap, but everything has a good price. I think the most I’ve ever spent on an item was $30.

DressLily.com - Online shopping for casual style clothing, shoes, bags and more

Luckily, you won’t have to pay the full price for many things on this site. There are so many opportunities to earn discounts that it just isn’t necessary. DressLilly.com is constantly giving me coupons. I know that the company is trying to get me to buy more things. After all, that’s why businesses hand out coupons. As long as it helps me save money, I’m all for it.

Criticism of DressLilly.com

The delivery times. You’re going to see this criticism time and time again as you research DressLilly.com. I guess this isn’t a big surprise since the company is based in Asia. Packages have to travel a long distance to reach my home in Midwestern U.S. Your order not only has to travel a long distance but has to pass through at least to borders. If you use a shipping option that lets you track your order, you can see your package sitting in customs for several days.

DressLily.com - Online shopping for casual style clothing, shoes, bags and more

In some ways, you can’t fault DressLilly.com for its lengthy deliver times. It’s not like it can control how long customs takes to clear packages. The company could, however, give you better delivery estimates. Right now, the website says that you can get free flat rate shipping delivered to the United States within seven to 25 days. You can forget about ever getting a package within seven days. That will never happen. The fastest I’ve seen something arrive has been two weeks.

At least with the free shipping option Dress Lilly gives itself plenty of leeway. It does, after all, say that shipping can take up to 25 days. I have a bigger problem with DressLilly.com telling customers that they can use standard shipping to get packages in six to eight days or expedited shipping to get their orders within three to seven days.

The one time that I paid for expedited shipping, my package still took two weeks to arrive. I might as well have used the free option.

I guess the lesson here is that you should stick to the free flat rate shipping. Paying for expedited shipping won’t give you many benefits.

DressLilly.com Customer Support

Over the last two years, I’ve only had to contact Dress Lilly’s customer support center once. I was concerned that I wouldn’t have a very good experience since I don’t speak a word of Chinese.

It turns out that I didn’t need to know the language to get the services I wanted. I sent an email to the service center and got a response about two days later.

In my email, I explained that I had received the wrong shirt. Really, it didn’t look anything like what I had ordered. I guess someone made a mistake in the warehouse. It’s probably easy to put the wrong item in a box, so I’m impressed that I’ve only encountered one mistake.

DressLily.com - Online shopping for casual style clothing, shoes, bags and more

In the response, my customer service rep gave me directions for how to get a refund. I just needed to take a picture of the item and send it to them. I could choose to either get a full refund and send it back or I could keep the shirt and get a partial refund.

The shirt was nice enough, so I opted to keep it and take the partial refund. I didn’t really want to go through the hassle of sending it back.

Conclusion

Conclusion

DressLily.com - Online shopping for casual style clothing, shoes, bags and more

If you have never purchased clothes from Asia, then I would recommend starting with DressLilly.com. I had a lot of questions at first. I’m not exactly the most tech-savvy person in the world and I don’t want to get taken advantage of by a company based overseas. It seems like I probably wouldn’t have any recourse if I didn’t get the products and services that I expected.

I quickly learned that DressLilly.com follows through with most of its promises. I still think it’s a little annoying that the company doesn’t give accurate delivery estimates. Considering how much you can save, though, that’s something you’ll get over. I certainly have.

Of course, who you buy from is up to you. Spend some time reading reviews to help you decide which website fits your needs best. Dress Lilly has worked very well for me. I think you’ll probably have a similar experience.